Common Questions

Last Updated on Tuesday, 03 September 2019 13:48

Library Cards and Borrowing

Who can get a library card?

Library cards are free and available to everyone, including non-residents and children of any age (with a parent or legal guardian present).

How do I get a library card? 

You can obtain a library card by bringing photo ID (e.g., state-issued ID, driver’s license, passport) and proof of current address (e.g., post-stamped mail, car registration, lease agreement, utility bill, etc.) to the Circulation Desk. If you do not have proof of current address, you may register for a temporary library card.

For minors, a parent must provide the above documents and assume responsibility for their selections, fines, and fees. Legal guardians must additionally provide proof of guardianship.

How many items may I borrow?

Patrons may check out an unlimited number of items, except in the following collections:

How long may I borrow items?

Do you charge fines?

There is a one-day grace period for due dates. Overdue fines accrue at $0.25 per day per item, to a maximum of $6 per checkout. Lost or damaged items are assessed at full or partial replacement cost, plus processing fees.  

Borrowing privileges are suspended if $10 or more is owed. Accounts owing $50 or more are referred to a collection agency if restitution is not made in a timely manner.


On-Site Services

Computers and Technology

Can I get computer access at the library?  

Patrons can access our public workstations with a library card or a guest pass. You must be 18 or older and present a valid photo ID to obtain a guest pass. 

All workstations offer internet access, Microsoft Office applications, and printing. Users are granted 55 minutes per session, with time extensions granted based on workstation availability. 

Does the library have Wi-Fi?  

Free wireless Internet access is available to all library visitors. No library card or password needed. Simply connect your wireless device to the Library’s wireless network, NPL.

Can I print at the library?

Printing at the library is easy -- just choose from one of these convenient options:

1) Print using one of the Library's public workstations.

2) Send your print job directly from your device using our Mobile Print Service.

3) Email your print job as an attachment to This email address is being protected from spambots. You need JavaScript enabled to view it. .

The Friends of Neill Public Library provide black and white, single-sided printing. The first 3 pages are free, and each additional page is 25 cents. Proceeds benefit the library.

Can I scan at the library?

Yes! Patrons can scan to email, USB, Dropbox, Google Drive, and to the Library's print release tower.

Can I photocopy at the library?

Black and white, double-sided photocopying is available for $0.10 per side.

Meeting Rooms

The library has two meeting rooms that community members may use, the Edith G. Hecht Meeting Room (occupancy 60) and the Leonard & Edna Young Conference Room (occupancy 10). Reservations are made through the Reference Desk (509-338-3254). Please review the Meeting Room Policy prior to making a reservation.

Self-checkout Stations

Self-checkout stations enhance your borrowing experience by adding convenience and privacy.

Self-Service Holds

Patrons may pick up their holds from the hold shelf next to the circulation desk, and then checkout at the self-checkout station or with a circulation staff member. Patrons can also request that their items be held behind the circulation desk.


Other Services

Monthly e-newsletter

We have an e-newsletter that delivers library news and event information to you at the start of every month. Subscribe to the e-newsletter here.

What should I do if an item I want is not in your catalog?

Contact the Reference Desk by phone (509-338-3254) or visit us in person to submit a materials request. We will try to obtain the item for you through purchase or interlibrary loan. Interlibrary loan service is available to all library card holders with accounts in good standing. Because Neill Public Library does not own items borrowed using the interlibrary loan system, circulation policies may differ for interlibrary loan items.